Refund policy

Return & Refund Policy

At Highlark, we want you to love what you order. If you're not fully satisfied, we're here to help.

Returns You may request a return within 7 days of delivery. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.

Non-Returnable Items Customized or personalized products, and items marked as final sale, are not eligible for return.

Refunds Once we receive and inspect your returned item, we'll notify you of the approval status. Approved refunds are processed within 5-7 business days to your original payment method.

Exchanges If your item arrives damaged or defective, we'll replace it free of charge. Please contact us within 48 hours of delivery with photos/videos of the issue.

How to Request a Return Email us at highlarktraders@gmail.com with your order number and reason for return, and our team will guide you through the process.

Contact Us For any questions about returns or refunds, reach out at highlarktraders@gmail.com.