The respect we extend to our craft also guides how we handle your information. This policy explains what we collect, why we collect it, and the choices available to you.
1. Information we collect
We may collect your name, contact details, delivery and billing address, payment confirmation, order history, device information and communications with our customer care team. Payment card details are processed securely by our payment partners and are not stored by Highlark.
2. How we use information
We use your information to fulfil orders, personalise monogramming, provide delivery updates, respond to enquiries, prevent fraud, improve our services and—with your permission—share private launches and brand stories.
3. Sharing and protection
We share only the information necessary with trusted providers who support payments, delivery, analytics and communication. We apply reasonable organisational and technical safeguards to protect personal information.
4. Your choices
You may request access, correction or deletion of your personal information, or withdraw marketing consent at any time by contacting care@highlark.in.
5. Cookies
Our website uses essential cookies for cart and checkout functions, plus optional analytics cookies that help us understand how the site is used. You may adjust cookie settings through your browser.
6. Contact us
For privacy questions or requests, write to our Privacy Team at care@highlark.in.